Good

I will be using your web site again and would definitely use Routes again.

Routes counter service staff were great. At O'Hare, you have to take a shuttle to the new car rental facility and then you have to take another shuttle to Routes. It took them a long time to track down a minivan for us to rent. And, when the car arrived, it was soaking wet like it had just come out of the carwash. It was clean inside other than something was all over the interior ceiling and the antenna was missing on the van so we couldn't pick up very many radio stations. Overall, I would rent from Routes again because it was so much cheaper than the more well known car rental companies.

Yes, easyrentcars.com was great and I would use it again.

Routes will charge you less during booking but will recoup their charges by having to book a mandatory liability insurance. When other rental companies will include all necessity mandatory requirement all inclusive during booking.

Very bad! The car I pick up the fuel are not full and I needed to return as the fuel I pick up. But no one can fill the fuel as you needed but only full fuel. So the only way you do is only fuel up more. So they can earn such money. I hate ROUTES.

They were busy when I picked up my car and yes I had to wait 30 minutes