Was a great experience! The Vehicle ran great and had plenty of room for all the gear.

The car was supposed to be a Mitsubishi, but I received a different model, which was smaller than the Mitsubishi. They insisted it was the same model.

Prompt service. Up sell of insurance is annoying yet not totally surprising. A certain amount of "would you like fries with that".

Didn't see Price Protector in action. Slightly disappointing.

The drivers side headlamp failed during the hire. Only solution Apex could offer was for me to arrange and pay for a replacement then be reimbursed. Not satisfactory. So had to avoid driving in the dark for 4 days until return.

drove in a vehicle have booked for. a bit wait for both pick up (Wellington airport) & drop off (Auckland airport), not that smooth. counter staff at pick up didn't introduce his products, had to offered myself. they should get more stuff on both ends to reduce the queues faster.

Dislike: Couldnt make the radio work. A little nervous that the car was already badly damaged. I wasnt sure they would be able to tell that I hadnt done any damage. The motor needs a service.