The agent tried to get me to pay more for a car I didn't need.

Make sure you have your insurance covered before you get to the counter and then make sure you decline everything Fox offers you. They give you the hard sell and it will be very expensive.

Service was very easy to use.

Fox rent higher management was good compared to regular staff

EasyRentCars is really cool as all the information is crystal clear and the booking is at tip of the hand.

The car was okay. What I didn’t like was that they tried to sell me a toll package that I didn’t need. They said I would based on where I was traveling but I never crossed one toll. That is flat out lying in order to sell more and I don’t appreciate that sort of practice at all!

Easy to book but did have difficulty understanding the agent. Able to get me the price I wanted at last minute.

Horrible customer service. It took over 1hr and half to get the rental, a lot of hidden fees that they only give you at the counter. Charge separately for individual insurance policies which they tell you a different thing before you call. The airport pick up location is horrible. Overall would not use this company again.

Car was filthy. Inside was ok. Outside looked like someone went mud running in it and hadn't washed it for months. Counter rep was very nice. Had to wait a while in line. Must have been a peak time.