Do not rent from these people. They charged me insurance that was not required and wouldn't allow me to explain that I was already covered by my own insurance. The worker at the counter lied about the insurance coverage thus I paid almost twice that I should have. I would never never rent from this agency again - they have no business ethics.
“YOU ARE NOT SMARTER THAN THOUSANDS OTHERS TELING YOU TO RUN AWY FROM THIS COMPANY. JUST LISTEN TO US”
About RIGHT CARS:2.0/10
Right Car rental should be wipe out of business. They are rip of company, as well as Economy rentals - the same strategy to lure customers with low price, charging them 2 or 3 times more than originally stated. We ended up cancelling our rentals, since they denied our personal insurance with $2,000.000 liability insurance coverage( they requirement is $300,000)?
Basically, they are counting on your tiredness, and brazen requests you will have no other choices. I had cancelled my reservation on the spot, which person at the counter gladly proceeded with.
Their raining should be 0, and no advertisement on car rentals web pages at all.
SCAM, SCAM, SCAM,SCAM....
Please train your staff on customer service 101. I was told since I got a good price, I shouldn’t expect good customer service. This was told to me by a staff member.
When i booked the car rental, it said 24 hrs a day. Once confirmed , we found out agency closed at 9 P M. Our flt was late, hubby ran to get car, 5 minutes before front door locked.
“We specifically paid deposit for a car for our late arrival. YOU CANCELLED BEFORE NOON!”
About RIGHT CARS:2.0/10
Please refund my deposit. We called you to send us a shuttle to which you told us you cancelled hours earlier. We reminded you we had an after 6pm arrival. You wouldn’t come get us and you said you had no car for us. Please refund my deposit.
Hidden charges for tools never disclosed till checking out
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Customer Service
Terrible
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