Good experience, although it was what I expected.

Counter staff were friendly & helpful The car was ok but smelled of cigarettes which I reported before I left the facility. I left my handicapped sign by mistake when I returned the car - I have tried unsuccessfully to contact the Hertz counter at the airport where I returned the car - I will be back in the next 2 weeks & hope I can retrieve it then.

It was Ok - I need to talk to someone in your customer service - I paid for a year in August for what I believe was Diamond service but not sure now what I am getting For my $!

The agent talked us into an upgrade which was not much more and we really enjoyed it.

It was Easy. No hidden fees. Appreciate the service.

there were no delays at Thrifty exit was super fast

Price drop was great all costs were includes at a budget rate loved it

ジープのグランドチェロキー か同等の車ということで予約しましたが、当日、グランドチェロキー ではなくToyota 4 Runnerでした。アメリカだったので、アメ車のグラチェロが良かったのですが、かなわず。しかしながら、4 Runnerはよく走ってくれて、故障の兆候は皆無でした。ただし、タイヤのコンデションはよくなく、もっど貸出時に慎重にチェックしておくべきだと思いました。ただ、走破はできました。途中、ネジを踏んでパンクしましたが、ロードサービスに電話して、結局タイヤ屋で修理してもらいましたが、至って迅速で無償でした。貸出時に、4Runnerよりも新しい車はないのかときいたところ、何台か提案してくれたりと、非常に親切でした。

Dislike: Thrifty would not let me take the car without an international driver’s license. I tried to call easy rent cars to cancel or change and was on hold for more than 30 minutes. I’m still waiting on refund from you. Thrifty was great. My experience with easy car was bad.