Interrent provided a car that exceeded my expectations at a fantastic price, brand new Mercedes Benz

Booked an Alfa Romeo or similar, received a Volkswagen Gold, car was ok no issues to report, seemed to use a lot of fuel but otherwise ok, was a very basic model. But it was what I booked so can't complain.

Great app, prices need to be lower compared to other booking companies.

Would have been an excellent experience if the paperwork had not informed us to wait for the shuttle bus! We stood for 30 minutes then called the telephone number on the paperwork (which didn't work!) When we finally got hold of a member of staff they informed us that we needed to go to the Gold Car desk in the terminal. The gentleman at the desk was most apologetic that we had been stood for nearly an hour waiting! (Not his fault) Please get paperwork right in future. This was most frustrating for us at the start of our holiday.

Sort paperwork so that it has accurate information and telephone numbers that work!

Pick up location was incorrect so spent an hour walking round trying to find where i should be! Helpline number was in Singapore and when connected i was unable to get through to anyone.. Made to pay extra at the counter even though the booking confirmation clearly said nothing more to pay

Rude customer service, very high deposit, airport service charge suppose to be included but I have to pay extra at the desk. Also have to pay for a petrol 126 euro and after couple of days refund if full when return. Very disappointed! I will Never use again this company!

Appalling check in process; customers waiting ages on keys. No idea of condition of vehicle, collecting in the dark so photos not possible. On drop off tried to claim I was responsible for scrapes as nothing on the sheet.