MALAGA CAR RENTAL REVIEWS

Excelente servicio en el mostrador.

Upgraded the car model on the recommendation of the store staff, and the overall experience was excellent!

I booked a jeep renegade but was given a citroen car. I was very happy with the car but I would not class it as equivalent to the renegade.

Enterprise were fine and Phoenix and Raul tried hard to make sure I was happy.

The platform did what I needed. But I emailed Qeek with a question about if I needed an International Driving Permit for Spain. They responded that I did, though the Govt website said I did not. Actually, I did not need an IDP.

When picking up the car, Hertz staff aggressively pushed the super cover insurance, implying that you can't rent a car without it.

There was a stone chip on the windscreen which they charged us €466 to repair which is excessive and a con. We are in the process of asking QEEQ to intercede.

Easy booking system

Fantastic service. Had to cut our trip short due to family issues and Clara couldn't have been more helpful at the drop off.

Good services

Overall, it was quite convenient and good.

The store is not far from the airport, with shuttle service provided. The staff is very friendly, and the rental and return process is highly efficient. It was a great experience.

Quite satisfactory

Good experience. easy check in, easy check out. Company provided shuttle bus to the airport.

Best prices for car rentals in the market. Very satisfied.

Only the long queue at the desk to register was a minus point.

I like to make reservations with QEEQ. They find good deals and offer support when needed.

The pick-up and drop-off processes were smooth, and the fee explanations were clear.

It's okay, but the waiting lines are long.

The wait time for picking up the car was very long (more than an hour in line). The staff lacked patience and demonstrated poor service attitude. The car provided was old and had over 83,000 kilometers on it. When the car broke down, Rent-A-Car customer service said the car was new, which was incorrect. After driving about 30 kilometers and parking, the battery wouldn't charge and the car wouldn't start. It broke down in the parking lot. I called the car rental company, and it took more than 2 hours for the rescue vehicle to arrive. I requested a replacement vehicle, and they provided a car with significant damage to the right rear door. There were better-conditioned cars available in the parking lot, but they chose to give me the damaged one as a replacement. This impacted my travel plans, and the rental company did not offer any compensation or a satisfactory replacement. This rental experience was very poor!

The staff was very friendly and answered any and all questions. Very quick for pick up and drop off, which was very nice considering these processes can be very long and annoying sometimes.

I love using QEEQ while traveling! Very convenient with the app as well. They have a large variety of rental brands to choose from with multiple price points and car types.

No major issues

Smooth pickup, quick return, overall satisfied. Shortcoming: Booked a 5-seater, got a 7-seater.

Excellent Cars and service but always line up

Amazing service