Tried to upsell additional insurance at the counter with some pressure tactic-not nice! Also tried to upsell to a larger vehicle-not recommended if you’re not used to the narrow European city roads.
I initially booked an Audi A3, but due to a lot of luggage, I was worried it wouldn't fit. I inquired about a more spacious car and the additional cost. The store provided a great alternative and offered a discount on the extra cost. Very happy!
Returned the car yesterday. The staff quickly checked it and efficiently told us 'OK, finished!' Very satisfied with the overall service. Extremely fast, no paper receipts or contracts, everything was sent via email. No extra charges received so far.
The car was small and not that peppy but very good on gas mileage!
About QEEQ:10.0/10
As we rent cars regularly this pick-up and drop-off were the most efficient to date!!! Very well organized all the way around.
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