Muy buena experiencia

Overall good. Would’ve been less so had the initial vehicle offered not been exchanged for the model booked. Not only was it dirty, but it was not big enough. That saiid it was exchanged without fuss.

It’s the second time I’ve used QEEQ and will do so again. The process was excellent and communication was good throughout. Both the vehicle and the optional insurance were excellent value. My only observation is that it would be that it would be helpful if you could stay logged into your App (without the need for code entry) and could download PDF documents to your phone. The latter might be possible but I could only do it using a PC.

Car was fine except for the air loss. Woman at the Miami counter was acting up a bit, which was unnecessary.

The best car rental app/provider there is !!!!

They did not use the agreement I had with Zuzuche, instead they presented a long document for me to sign, which included charges different from the rental agreement. They kept urging me to sign quickly while I was in line, otherwise it would be difficult to get the car. This caused me to pay over 100 dollars more.

Forced upselling and very aggressive

This company is terrible. I booked for 15 days and when I picked up the car at Miami Airport, the staff asked if I wanted to upgrade the vehicle. I clearly said no. The vehicle I got was exactly the same model as the one I booked, but the contract showed an upgrade fee of $10 per day. Second, they asked if I wanted additional insurance. I told them my booking already included insurance and I didn't need any extra, but the staff still added two more insurances, totaling $394. My English isn’t very good, and when someone checked the contract, I found out about these unjust charges. The next day, I went to the store and the manager immediately acknowledged the mistake with the upgrade fee and canceled the insurance. This company takes advantage of people who aren't fluent in English by adding unnecessary fees. If you rent a car from this company, make sure you understand the contract clearly to avoid being scammed.