Overall good. Would’ve been less so had the initial vehicle offered not been exchanged for the model booked. Not only was it dirty, but it was not big enough. That saiid it was exchanged without fuss.

It’s the second time I’ve used QEEQ and will do so again. The process was excellent and communication was good throughout. Both the vehicle and the optional insurance were excellent value. My only observation is that it would be that it would be helpful if you could stay logged into your App (without the need for code entry) and could download PDF documents to your phone. The latter might be possible but I could only do it using a PC.

They did not use the agreement I had with Zuzuche, instead they presented a long document for me to sign, which included charges different from the rental agreement. They kept urging me to sign quickly while I was in line, otherwise it would be difficult to get the car. This caused me to pay over 100 dollars more.

Forced upselling and very aggressive

The deposit was deducted without sending me the detailed deduction list. I don't know what the charges are for.

Had booked the car for 3 weeks , returned it after 2 weeks as engine was over heating. The process took awhile to sort out very poor service.

Totally satisfied with your service will use again..