The car given was in a fairly run down condition with a faulty fuel cover that does not open without having to use the key to pry it open and the indicator that show door not close is also faulty. It is discounted but not worth the effort in renting a car like that.
About QEEQ:8.0/10
The platform work well but need to give a better account on the car condition.
This company is a scam! We received a car that looked like it was about to be scrapped. After getting the car, we felt something was wrong and wanted to return it, but the rental company insisted on giving us this car and said there were no other options available. We nearly got into an accident at the Kuala Lumpur airport roundabout because the brakes weren't working properly. Less than 10 minutes after leaving, we were pulled over by the police and given a ticket. The officer said the car's insurance had expired and it had two unpaid fines. This scam company is run by an Indian owner. If you search for this place on Google, you'll see it marked as a scam with numerous bad reviews. The owner rents out junk cars hoping customers will get into accidents so he can charge them a huge repair fee, and he is notorious for not refunding deposits. We were so scared after the near-accident that we didn't dare drive anymore, which resulted in a significant financial loss as we couldn't cancel our hotel reservations and the rental company offered no compensation. Be careful and avoid this place at all costs!
The service attitude was acceptable, but the car was quite old. The car broke down midway due to a faulty motor battery, and we had to find a nearby repair shop ourselves. The company thought the repair shop's battery was too expensive. After several negotiations, the issue was resolved (we paid for the battery upfront, and the company reimbursed us when we returned the car).
The car was not cleaned and there were a lot of dents and scratches on it. The rear lights were broken but worked, the handbrake light kept coming on when you went on bumps or uneven road surfaces. The booking said pick-up in terminal but it was a building outside the arrival terminal and you have to walk with your luggages to it. On departure, you have to drop it off at the same place and walk back to the arrival terminal and go thru to departure. No issue if you have only one bag. I have no complaints against the staff, both of them were very nice and accommodating. Here's hoping that the company will update their vehicles.
About QEEQ:8.0/10
It was easy to make a booking and compare prices with other rental companies. Will use the website again
The car wasn't good condition.
There were scratches everywhere.
About QEEQ:8.0/10
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