Waited a little longer then normal to get the car. Team needs to make sure the rental will be ready because they didn't even have the reservation in the system. Almost didn't get the car at all.

Discount car rental gave us the incorrect information as to where to get their pick up shuttle. Once we got to their counter the wait time was very long even though I was the first in line. Counter employees never acknowledged me and were busy doing other tasks (on the phone ). Car had lots of pre-existng damages.

People at discount were not able to find an appropriate solution (see below) Vehicule was smelling cigarette and a lot of ash on the seats

Not enough counter staff. They have many costumers and can’t procide sufficient service properly. The pick up takes very long. no after hour drop off, drop off takes very long and is completely unnecessary. Worst car rental experience I’ve ever had.

Dislike: Due to our requirment I had booked a Van but when i wanted to pick up the car they said we don't have Van at the moment and we provide you a truck. Although Ford truck was enough good car but it was't match with what we asked for.