Outstanding and friendly customer service with a smile.

The world's largest car rental company, pretty good

The service was really good. Despite the difficulty in communicating in English, they were very patient. Definitely the best in the world.

Professional

As expected from a globally renowned rental company, they have a counter right in the airport arrivals hall just after customs. Although communication was a bit challenging, the contract terms were very clear, and there were various insurance options available from basic to full coverage. The car we picked up at the airport was usually a basic model of its type, without many advanced features. However, the car condition was excellent, very clean as if new. Returning the car was also convenient – just drop the keys with the staff at the airport parking lot and head to your flight~

The car exceeded my expectations.