Excellent.

Great services

Smooth

清潔な車体。 スタッフの応対が理解できるけど杓子定規なのは気になるところ。

冬の時期は四駆の選択などができるとありがたい。

It would have been nice to know that the rental car company goes by another name. Times? First time I saw this was on the store front, which was very difficult to find in the first place.

It would have been nice to know that the rental car company goes by another name. Times? First time I saw this was on the store front, which was very difficult to find in the first place.

La réception de la voiture a été un peu bâclée notamment au niveau de l’explication du GPS . Mais c’est le problème au Japon, presque personne ne parle anglais.

Parfait

There is no counter in the airport. We need to take a shuttle bus to domestic terminal and walk 400 meters to the car office. Otherwise we need to call the office which we don't have the Japanese telephone number. At the counter, the staff sold the car insurance even we already have had a basic one. We had to pay 3000 JPY for another basic insurance. The car is quite old and less function. GPS is the car can be used in English but difficult to find English names. Returning car is different from the pick up point, we were blamed from the staff that we returned the car at the wrong office. We had to drive to another office which near the international terminal. We were confused why the instruction told us to pick up the car at the domestic office. We will never use this company again in the future.