The car rental process was smooth and great once we got to the car. Getting to the rental place from Las Vegas airport was lengthy and once there, the wait at the counter was excessive. It would have been nice to have a heads up about the wait.
Instructions for pickup from Terminal 1 only. I arrived Terminal 3. Thought I had to take bus to Terminal 1, and another to Rental Car Centre.
I thought Fox did a pre-authorization on cc for $150 deposit. Instead they took payment and refund later. Both transactions cost me exchange.
“Reason I rented it was a price and the model nothing was available”
About FOX RENT A CAR:5.2/10
I was really surprised people was not friendly at the location when I was brought to
And I was forced to stay more than ours to get the price which I was getting from the website I was told did the website for the problems and they cannot match the price
Finally after 1 hour when supervisor shows up he said he will be able to match the price and we was able to leave
Much To Much Time Waiting To Get To Counter, Even Longer Wasted Time At Counter, They Keep Trying To Sell You Plans Ya Really Don't Need . Will Not Use Them Again. FOR SURE. Need To Teach The Guy That Checked Me Out When I Picked Up Car Some Manners
“Horrible. Got tricked into paying twice for my rental.”
About FOX RENT A CAR:4.0/10
I have never been straight up swindled by a company in my life. This is exactly what happened with FOX RENT A CAR. My heart hurts every time I re-live what happened to me. You should never do business with a company like fox rental. I told them that I did not need any type of insurance from them since my credit card and personal insurance covered everything. The guy behind the counter, smiled and said okay. He then proceeded to charge me for the personal insurance and told me, don’t worry, it’s just a deposit and it’ll be returned back to you. It’s my fault, I trusted him and signed on because I didn’t think the swindling would be against the law. I felt like I was in third world country or something. Anyways. I will never do business with FOX CAR RENTALS AGAINS.
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Customer Service
Far from airport and long wait to pick up.
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