Avoid this site and NU car rental much as possible. Go book though a reputable company.

I read the reviews, but did not experience any of the negative comments. There was no pressure to buy anything extra, but we did bring a letter from our own car insurance saying our coverage was good for their car as long as it was valued at $100,000 or less, which wasn't a problem. The cost was so much less than anywhere else, I was sure there would be an issue, but there were no problems. I will definitely use them again and would recommend this Orlando location to friends and family.

It worked seamlessly. No issues at all through the whole process.

It was pouring rain, and we were expected to inspect the vehicle using an iPad in an uncovered lot. Additionally, they didn't have enough iPads for all customers so we had to wait. When I finally got an iPad, the vehicle keys they gave me didn't work with any van on the lot - they were a spare set of keys to a van already rented to someone else. NU found me another van but didn't update the rental policy with the new van information until I pointed it out to them. Pick up was a real mess and there were other customers who rented children's car seats but they were broken and not functional.

Everything went well and car worked great

The car exterior and interior is dirty. The pick up took 90 minutes. The pick up staff are inefficient.

Like: It was quick and easy once I made it to right rental company. Names of both companies to similar.
Dislike: Not being familiar with area, I went to another car rental with similar name and waited 45 minutes in line.