“Bien todo, alguna demora en la recogida y los adicionales que siempre se incorporan, falta la factu.”
About Thrifty:8.0/10
A la fecha transcurridos 4 dias aun no me han enviado la factura final
About QEEQ:10.0/10
no todo muy bien hace tiempo vengo contratando a traves de ustedes y ya lo recomiendo con terceros pues me parece muy bueno el servicio. El protector de caida de precio me parece muy bueno
Car was excellent, although for a full size I thought it was a little small as a Genesis G70.
Staff were helpful, but didn't explain the fuel extra charge particularly well, they suggested I would only be charged for the gas used, when returned, but in reality was charged for a full tank.
They also were trying to sell a prepaid toll package tata was expensive, but didn't provide sufficient informaiton to make an informed choice
About QEEQ:10.0/10
Very good, price protector didn't achieve any reduction in price. Everything worked smoothly
“Quality Qeeq service and supported well by Budget.”
About Budget:8.0/10
The car was very good. pick up time was slow to to queues. the service staff were not friendly when we told them we didnt require any upgrades or extras.
Budget provide additional spouse driver free of charge which is very good.
About QEEQ:10.0/10
Very easy site to use and provided a good price.
Excellent communication and guidance on the process. Would definitely use again.
“Não estou sendo atendido na resolução do problema, já paguei e estou sendo cobrado novamente.”
About Budget:8.0/10
O carro, o modelo, Ford Escape, nos atendeu muito bem. O Veículo já era bem rodado, tinha algún riscos, tinha manchas no interior. Estava limpo e preparado para nosso uso.
About QEEQ:8.0/10
Não achei um telefone com quem falar, pois estou sendo cobrado pela segunda vez. Quero resolver isso e não estou achando facilmente uma forma de resolver.
I read the reviews, but did not experience any of the negative comments. There was no pressure to buy anything extra, but we did bring a letter from our own car insurance saying our coverage was good for their car as long as it was valued at $100,000 or less, which wasn't a problem. The cost was so much less than anywhere else, I was sure there would be an issue, but there were no problems. I will definitely use them again and would recommend this Orlando location to friends and family.
About QEEQ:10.0/10
It worked seamlessly. No issues at all through the whole process.
The queue at Budget was long and the customer service agent gave me the wrong information on e-toll charges. I asked him whether it was possible to pay cash at the tolls and did not get an answer. He just told me each time I passed through a toll I would get charged USD 9 plus twice the toll charge which I later found was the wrong information. Then they gave me a car which was not there. The parking spot we were told to go to to get the car was empty. We were then offered a truck which I refused. Finally, a car was just brought back and we were offered that car. The petrol gauge was not full. The needle was below F, but the budget agent kept insisting it was full. Finally, she agreed we could return the car with the petrol tank 7 eighths full. We then tried to get out of the budget car park but were refused by the staff making the exit as the car allocated in the system was not the car I was given. Do I had to drive back to the admin office to sort this out. I was not impressed with Budget.
There was only 2 people in front of me but the service staff seemed to be very slow I was waiting a long time. When I had my turn I was 5mins or less which is more normal.
“Lies about vehicle available and charges required. Embarrassing excuse for an EV in 2024.”
About AVIS:6.0/10
I reserved a Tesla and was offered a Hyundia and a Mercedes. Hyundai is not the same class of vehicle. The Mercedes software was in beta stages. Lane keep assist would bounce around the lane even leaving it, it was if a drunk driver was driving. Navigation system failed 80% of the time either couldnt' find the location like Leogo land for instance but could find Legoland Holiday Inn. 4 out of 5 charging locations it directed me to were behind locked gates. Charging port wouldn't open and required 20 minutes with another Merc owner to figure out. Regenerative braking would simply give up by design at 20Km/hr in other words stop breaking coming up to another car at about 3 car lengths away nearly causing an accident. Later if stopped at about 80km/hr.
The car a is a disaster and would stop anyone from owning an EV if they didnt' know better. AVIS customer support was useless. They told me to drive back to the airport to talk to the front desk about changing my reservation. I asked why would i spend a 4 hour round trip driving instead of talking ot them on the phone to confirm they had a car available. This was not possible apparently as they are to busy for existing customer to pickup. I was obviously annoying the CR asking such questions.
Upcharged for Tolls. I was told I would go through a ton of tolls on my trip at least 10-15 and that I should purchase the flat toll fee. I went through two. A roughly $20 charge was turned into $70.
Upcharged for charging. Asked how much I thought I was going to spend charging the car up before drop off convinced I should spend $20 to charge it at drop off. The Merc comes with Free 30 minute charging more than enough to charge the car to full. Further lies.
About QEEQ:10.0/10
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