No fue el vehículo que esperaba

Very friendly car rental company with a wide range of vehicles and convenient rental process.

Since my girlfriend and I are both under 25, we had to pay an additional $25 per day for insurance. The staff cleverly used this extra fee to upgrade our car from a Class A to a Class B Taurus (known as Ford Taurus in our country). We enjoyed ten days with a 3.5L V6 engine, which was fantastic.

The service at the rental counter was average, with a suspicion of discrimination against Chinese customers.

Renting a car at San Francisco airport was very convenient. Since we didn't quite get used to the first car, we spoke to the staff at Los Angeles airport and they swapped it without any extra charges. Returning the car was also very easy. Overall, it was a great car rental experience.

Overall it's quite good, with a competitive price. They didn't push any extra items when picking up the car. Since I was planning a road trip, I opted for roadside assistance at $5 per day, which is reasonable. Alamo is quite friendly about opting out of certain charges, like crossing the Golden Gate Bridge (north to south); if you pay online yourself, you can automatically opt-out of Alamo’s charges without contacting them. Picking up a car at San Francisco airport was quite intense, it felt like there were more people than cars, and you had to grab one as soon as it appeared.