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Live chat Email us Service Code: 5313488152
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Do not rent from Right Cars.

Reviewed: Thu, Apr 18, 2019
About RIGHT CARS: 3.0 /10
Absolutely a nightmare. I didn't realize it was off-site from the airport, there were no instructions for how to find Right Car, and it wasn't even easy to figure out from my confirmation email what the rental company was. I finally figured it out, called them, and they said they would send a shuttle. A shuttle driver from another company ended up giving me a ride to Right Cars, and he pointed out to me that the Right Cars shuttle hadn't even left. They required a copy of my insurance, which is not normal, and they also required a TWO THOUSAND DOLLAR DEPOSIT which is not normal. When they tried to swipe my credit card, it didn't go through - there was no reason for that, because I have a far more than $2000 limit on my card - and they swiped a second of my credit cards which also didn't go through, again for no discernible reason. The customer service person said that after two swipes, she couldn't swipe it again, and there was no other way for her to rent me a car, so after wasting 45 minutes between the shuttle and this BS company while my grandfather was on his deathbed, I ultimately was not able to rent a car and had to go back to the airport in a Lyft to rent a car from another company at the last minute. I looked on Yelp and this company has an AVERAGE of one star. You should be ashamed of yourself for supporting this scam business.
About QEEQ: 10.0 /10
Economy | Ford Fiesta or similar

Relevant Reviews on RIGHT CARS FT LAUDERDALE AIRPORT

R.Belizaire

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Standard | Hyundai Sonata or similar
Reviewed: Thu, Oct 17, 2019
About RIGHT CARS: 4.3 /10
I reserved the vehicle for pickup at12pm and dropoff at 12pm. My flight arrived at 7pm. The representative didn't want to change the rental time. He was nickel and dimeing on the car insurance. I already had insurance on my own vehicle, so I wanted to transfer the coverage to the rental, but he didn't want to, this way he could make more money on the agreed upon price. The vehicle wasn't the agreed upon vehicle. I wanted to end the weekly rental early, but I was told there's no refund. Guess I won't be using RIGHT CARS anymore. Definitely not customer friendly.......

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Standard | Hyundai Sonata or similar
Reviewed: Wed, Jun 26, 2019
“Car was not cleaned before pickup. Booked a Hyundai Sonata or similar and received a Nissan Versa.”
About RIGHT CARS: 4.7 /10
Car was not clean, was loud as if a muffler or tire issue. Address on confirmation email was not exact and office was difficult to find.
About QEEQ: 8.0 /10
Price was good.

M.Tucker

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Compact | Nissan Versa or similar
Reviewed: Sat, May 11, 2019
“They’re BIG TROUBLE”
About RIGHT CARS: 6.0 /10
Awful local office. Rude staff. Inefficient. Understaffed. FYI unreasonable requirements like SHOWING insurance certificate (other companies do not require this) and $13.99/day for tolls (when other companies charge $9) But biggest issue was rude staff. Girl who called herself “manager” had poor communication, and when I was aghast, she refused to rent me the car. Fine, but she also refused to give me refund. And she supplied me with 2 phone numbers, neither of which worked. I called both eight in front of her. When I pointed this out, she didn’t care and said to leave. She kept my money and gave me no car and no one to contact. It was so bad I actually took video of the process bc no one would believe it was so bad .

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Compact | Nissan Versa or similar
Reviewed: Thu, Apr 18, 2019
“Need to be upfront with hidden fee's and required insurance.”
About RIGHT CARS: 3.7 /10
Need to be upfront with hidden fee's and required insurance.

R.Wood

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Special | Compact Or Larger - Vehicle Determined On Pick-up or similar
Reviewed: Sun, Feb 10, 2019
“Insurance was jacked up forcing additional coverage. 300000 minimal”
About RIGHT CARS: 3.3 /10
Never use them again. Forcing additional fees

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