Everything went well

When picking up the car, the fuel gauge was not full; it was two notches below full. We immediately asked the staff about it and were told that the fuel gauge was faulty and that it would be fine if it showed the same when returning the car. We assumed the tank was actually full but the gauge was faulty. However, when we refueled before returning, we found out that the gauge was working perfectly. Felt a bit deceived.

Everything was spot on but not the car I ordered. The replacement was ample but still, I see no point in you offering specific car models and then they aren't available. You should offer a class of car instead.

Fine

Ok, but quite expensive.

I am trying to process a complaint with Europcar due to being sold excessively expensive insurance and roadside assist that we didn't ask for.

Dislike: I made a mistake on my booking and it's the worst online company to get hold of anyone to correct my mistake but once I managed to call Euro car in maidstone direct my problem was fixed ...