The car was just right for us. It had been cleaned thoroughly before we picked it up and it was exactly what we needed. Unfortunately there had been a problem at pickup, where we were told that they didn’t have any more automatic vehicles left at all. It was a bit stressful as I don’t drive manual, but eventually they sorted it out and we got the car that we had booked.
“Obsoletely worst pricing and completely unfair experience.”
About National:8.0/10
Took the car only for half a day and driven only for 65 miles as per the invoice but the Fuel charges is 42 pounds. Invoice also mentioned that Fuel was full tank but it was not the case. for 65 miles you expect fuel to be reduced to half? Also, what is exs charges? I have collected the car at 12 in the noon and returned at 5.15 PM, invoice shows 23.08 PM. Understanding the bill is very difficult. Total shows 90.50 but amount due is 139.50. How is it calculated? Additionally i have paid 54 pounds to Qeeq while booking the car. So for nearly 5 hrs of renting a car cost me 194 pounds?
About QEEQ:8.0/10
Took the car only for half a day and driven only for 65 miles as per the invoice but the Fuel charges is 42 pounds. Invoice also mentioned that Fuel was full tank but it was not the case. for 65 miles you expect fuel to be reduced to half? Also, what is exs charges? I have collected the car at 12 in the noon and returned at 5.15 PM, invoice shows 23.08 PM. Understanding the bill is very difficult. Total shows 90.50 but amount due is 139.50. How is it calculated? Additionally i have paid 54 pounds to Qeeq while booking the car. So for nearly 5 hrs of renting a car cost me 194 pounds?
Amazing service plane was diverted so delayed on arrival by 3 hrs outside of office hrs
I rang the counter guy and he said he would wait past his finish time so we did not have to return the nxt day. He waited till 6.30 and he should have finished at 6. Wow.
“The car was great for economy but I didnt realise it was only a 2 seater, so no good for my family”
About Hertz:8.3/10
I was waiting to be served to drop the car off...a man walked in and went straight to the counter and got served before me...the member of staff wasnt even aware that I'd been sat there for 20 minutes....
“It was a magic weekend for a roadtrip i the Highlands, and the little car raised to the challenge.”
About AVIS:10.0/10
The staff at the airport is very friendly and knowledgeable.
On the return journey i arrived late after being stuck on the road behind caravans, i had to drop the key in a rather unorthodox fashion, and the staff was all to happy to help
You cannot beat the value of a smile when arriving into a new place.
About QEEQ:10.0/10
Did exactly what it read in the label. Liked the straight honest extra for a wider insurance policy.
“All good apart from the expense of having to pay two lots of insurance”
About Europcar:8.0/10
I had to pay two lots of insurance as the one I booked with Easyrentcars was claimed as invalid by Europcar so they made me book their insurance too. I have raised a claim with your customer support department
Very pleased with the service, staff were very accommodating, polite and helpful, the car was rented at a very reasonable price, and the car ran perfectly without any issues. What’s not to like
About QEEQ:10.0/10
So easy to book using this website, no problems and no issues, well done guys
The car provided was an upgrade on the booking due to non-availability of the booking. The car was also brand new so obviously in pristine condition!
20 minute wait for the counter but once we got served, the process was less than five minutes.
About QEEQ:10.0/10
Smooth process and no fuss.
It would be good to get a confirmation that the rental is complete with no surprise charges or extras. Especially if/when dropping off keys out of office hours.
a member of the Hertz team was waiting for me at the airport to take me to my vehicle which was clean and well presented. No complaints
About QEEQ:10.0/10
Unbelievable value doubted the service if I m honest but didn't have to pay anymore than what was offered on booking. Will be using them again next week.
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