the srevice at the drop off was wonderful - the agent was super kind - showed us the way to the bus

Great and very gentle service. The person in the desk was very kind and helpful.

I could not find the car I ordered and it was changed one day later. Thank you to Almo for their service.

Translate the site into Arabic

Fantastic service from staff for both the pick-up and the return.

Easy to use, easy to cancel and re-book without any hassle

The guy at the counter was by himself, so it took kinda long time to pick the car up. A very important notice: from November 2018 on, to pick the car up at the French side of the Geneva airport, you can pass through the Swiss-French border with you car reservation, no worries (coming from the Swiss side to the French one). But when you drop the car off and you want to come back to the Swiss side, you are not allowed to just walk in (unless you are catching a plane that departs from the Swiss side). That can be a nightmare. At least the staff of Alamo was really kind and gave us a ride back to Switzerland, where we could take public transportation back to our homes.

It was a bit confusing having to walk through the airport to get to the French side - this could have been explained better when booking the car. Also, the map and sat nav reference for drop off was wrong and luckily my husband seemed to know where he was going - this should definitely be looked at, as if I was on my own, I wouldn't have had a clue!