Great

The service attitude and speed were acceptable, but the extra charges were over the top.

Great and very gentle service. The person in the desk was very kind and helpful.

They didn’t supply the vehicle I’d reserved. I clearly specified mini van because we were travelling with 3 people with bikes. When we got there, we were given a car instead(Citroen c4) We could barley manage and had to unpack bikes to get them in, and travel with luggage on are knees and even in the foot well of the front. I was told vehicles weren’t available and this was same in class.....which it clearly wasn’t! When I returned the vehicle I mentioned that we had problems and they said we could get a partial refund? Hopefully we will

Fantastic service from staff for both the pick-up and the return.

Easy to use, easy to cancel and re-book without any hassle

Excellent service from Maktoum - did everything to ensure we had a smooth rental process - friendly and likeable. Credit to him!