they have given us the wrong drop off location even though we hav asked for it and confirmed by the staff however, the location was 45 min away from where we requested the drop off and staff said that qeeq designated the drop off location.
the car was damaged in several locations around the body
“Très déçu je ne renouvellerais pas ma demande de location”
About Keddy by Europcar:6.7/10
Il n’y avait pas de clio disponible, on m’a proposé une panda 4x4 que j’ai refusé. On m’a alors proposé une clio zen moyennant 100 € de plus, c’est inadmissible. Je ne repasserais jamais plus par cette compagnie.
“Europcar staff at counter and on parking lot could be mor freindly .”
About Keddy by Europcar:7.3/10
waited about 30 min. to finish the booking.
only 2 are at parking. if you want some explanations regarding the car you have to wait or look for them.customer service could improve.
The car supplied (Volvo V40, changed after negotiation for a Fiat Tipo station) did not match the category booked / paid for (Renault Kadjar / medium SUV)
About QEEQ:8.0/10
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