Average service and cost.

Filthy car. No windshield wiper fluid. No pick up instructions. Nearly impossible to find the rental office.

I was given different type of car than what I have reserved for and its condition is very terrible and lot of noise while driving. No windshield liquid and lot of dust. Since I do not have any other option I had to take it.

The rental booking stated there was a shuttle from the airport. I was unable to find a shuttle so I took a taxi thinking it was close. I was tired from travel and was just ready to get the car. $36 later I was at the rental location. The car was disgusting And had not been cleaned. There was a receipt for Chinese food in the backseat. The Camry had a lot of body damage also. I told the rep that the car was not acceptable and asked for another car. She offered me a Mustang that looked like it had been sideswiped. The whole experience was a nightmare and cost me 2 hours and $50. I have never had such a bad experience with a rental car.

Car was dirty inside and outside at the time of pick up...office staff was not present at the time of pick up for the first ~10min but office sign read open (would be nice to have a sign that says something like "will be back in 10min"...

Please vet the Car Rental Agency before putting on the website. The Car Rental Agency that I ended with had no idea about my reservation, were clueless about the pick-up location. One of the Allstates customer reps suggested me to take the airport shuttle to La Quinta Hotel and then take an Uber to reach the Pick-up Location. Completely disgusted and disappointed. Won't be using this agency and website ever again.