Plataforma QEEQ bien, BUDGET PV un fraude gigantesco
E.Gutierrez
Mexico
Reviewed: Thu, Nov 25, 2021
About Budget:3.0/10
Budget de Puerto Vallarta es un fraude espantoso. Nos lo advirtieron dos oficinas de rentas, pero quisimos creer que era la calidad de Budget que conocemos de USA.
PESIMO, se tardaron demasiado en llevarnos a la oficina de recogida del auto (y pesima actitud), cuando llegamos nos pidieron documentacion y sacaron copias, pero sin decirnos los montos aunque pregunté. Cuando vino el tiempo de firmar el contrato, exigí el monto final y resulta que era más del doble porque según ellos había que pagar no-se-que seguros que insistían eran obligatorios. Pero al reclamar y pedir pruebas de la obligatoriedad, entonces vino el gerente a decirnos que no, que era por nuestra seguridad, bla bla bla... y entonces dijeron que no eran obligatorios pero que había que dejar un depósito groseramente alto (más de 200,000 mxn). Les pedimos que nos llevaran de regreso al aeropuerto y se hicieron tontos más de 40 minutos, hasta que nos enojamos y entonces nos llevaron de regreso. PESIMA EXPERIENCIA, una verguenza que tengan la marca Budget
About QEEQ:8.0/10
La plataforma muy bien, amigable, rapida. La malo, es que no verifican la veracidad de la informacion sobre las rentas.
O aluguel do carro correu tudo bem e a empresa foi muito organizada o tempo tudo. O único inconveniente é em Cancun o seguro de proteção de terceiros é obrigatório e não está incluído no orçamento - ficou cerca de USD25 por dia, e isso fez com a minha reserva terminasse quase o dobro do que havia pago inicialmente.
About QEEQ:8.0/10
Poderia deixar mais claro que seguro para terceiros não está incluído na proteção oferecida.
Upon arrival at the rental company, they demanded additional rental fees, claiming our rate was too low to be possible. We showed them our booking and held firm. After nearly an hour of arguing, we were finally allowed to take the car. However, it wasn't the Toyota we booked, but a smaller Renault estate car. Fortunately, one of our companions had lighter luggage, so we managed to fit the luggage of four people. To save time, we didn't insist further and just took the car and left.
I booked a Prado model on QEEQ, but when I arrived at the store, they didn't have the Prado at all. They only had a Renault SUV, which was much smaller, and there were no other options. When I asked the store, they told me to communicate with the website, saying the online information might be inaccurate. I understand that they might not have a Prado, but they clearly stated that they would provide a comparable model. Anyone can see that a Prado and a Renault are not the same size. I hope you can communicate this better. If a vehicle is unavailable, don't write it on the website!
BUDGET REFUSED TO RENT ME THE CAR UNLESS i BOUGHT EXTRA INSURANCE EVEN THOUGH I HAD CHECKED AND CONFIRMED I HAD ENOUGH.
ONCE I CALLED EASYRENTCARS THEY REFUSED TO TALK TO HIM AND AGREED TO RENT ME THE CAR.
About QEEQ:10.0/10
Great site, good deals
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Plataforma QEEQ bien, BUDGET PV un fraude gigantesco
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