The extra policy sold to us stil meant we had to pay the hire company in the event of an accident.

There was hardly any queue, possibly because of the time we arrived. We had a dedicated car to pick us up from the airport. It's a family business, and both the owner and his wife were very friendly. Unlike in China, you need to be aware of the deposit policy. It's not like Shenzhou Car Rental where the pre-authorization is immediately unfrozen upon return. The pre-authorization for my rental was 2500 NZD. Since we were heading to Sydney for our next stop, the owner's wife manually released the pre-authorization for us, although it might take some time to process. So if you have a tight budget, do prepare for this. Overall, it went smoothly, and I will rent from here again for a longer trip with family.

Excellent service and value.

I’m very grateful for your service and the car went well. I found communication a little challenging over the phone as I had to clarify my change of circumstances during a stressful situation. Please continue to improve your English to avoid this for future clients. I was also very surprised to receive a call from Washington DC about my booking...

Very easy to book though this platform and will use it amongst other tools when looking for rentals in the future.

The staff were excellent. Top quality service . I highly recommend this company. Great car and great experience.

Great web site and easy to use.

A definite rip off for scratching the wheel. Charged me $230 for repairing two scratches