Awesome

We booked a Honda Civic, but ended up with a Polo, which was a bit disappointing. Luckily, we only had three people. The driving experience was fine, and the car was in good condition. The basic insurance covered everything, so we didn’t need to buy any additional insurance.

I originally booked a Toyota, but they gave me a Polo, which seemed smaller. However, the car was in good condition. The service was quite good.

Great service, excellent car condition, and easy return process.

We paid extra for aRenault Kwid because of the length of the rental. Instead, we were given a Datsun Go. No explanation for the change.

Like: Upon arrival I walked into the Hertz section of the car rentals and I got helped immediatly. Friendly agent. Very helpful person at the car itself. Gave me the tip to photograph all dents and scratches and also advised me to put my luggage + my handbag in the boot to avoid any trouble at the robots.
Dislike: The boot of the car had been smashed by a previous user. The lock of the 5th door didn't function properly. Fortunately my journey was short and I didn't have to stop at many robots because the door had opened and all my luggage + my handbag were exposed and for grabs. This car shouldn't have been rented out without fixing it.