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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2390166139
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2390166139
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Search for Dollar Car Hire in Chicago

Experience ruined by Dollar

Reviewed: Thu, Aug 11, 2022
About Dollar: 7.0 /10
We waited for 90 minutes in the queue at Dollar, clearly there was not enough counter staff on that day. When we finally got to the front, we were told that our vehicle class would not be available for another 45 minutes which was extremely disappointing after the 90 minute wait. The only option to speed this up was to pay $13 / day more to move up a class. We expressed extreme dissatisfaction with this, and explained that the upgrade should have been free if our vehicle wasn't available. The lady behind the counter insisted that a paid upgrade was the best that we could do. We felt like this was up-selling. We were also felt like the automatic toll road payment was upsold to us. She explained 'its difficult for foreigners to pay', which we feel is nonsense. As we were out of the city the whole time it was probably unnecessary for us to have it, but we did, and we upgraded our car as we had been waiting so long that we had had enough. When we got to the garage there seemed to be one of our original classes of vehicle parked there. Dreadful customer service, dreadful wait. I will now avoid Dollar like the plague
About QEEQ: 10.0 /10
No comment really, maybe stop using Dollar as they are awful
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. Thank you for your feedback. We look forward to serving you better next time.
Chevrolet Malibu image
Dollar
Chicago O`Hare Airport(ORD)
Chicago
United States
Full Size | Chevrolet Malibu or similar

Relevant Reviews on Dollar in United States

JLJ

View more >
Intermediate | Hyundai Elantra or similar
Dollar
Dallas Fort Worth Airport(DFW)
Dallas
United States
Reviewed: Wed, May 25, 2022
“Good experience”
About Dollar: 10.0 /10
A brief overview of the car would be helpful. I have an old car and had some problems using the ignition, radio and cruise control. The staff at pick up and drop off were friendly and helpful.
About QEEQ: 8.0 /10

J.Whitaker

View more >
Economy | Kia Rio or similar
Dollar
Atlanta Airport(ATL)
Atlanta
United States
Reviewed: Thu, Oct 17, 2019
“Will rent again no hassle”
About Dollar: 9.7 /10
Fast friendly check out andin
About QEEQ: 10.0 /10

E.Bieler

View more >
Economy | Nissan Versa Note 2 Doors or similar
Dollar
Bradley International Airport(BDL)
Hartford
United States
Reviewed: Sun, Sep 23, 2018
“This was a great experience, better than I expected!”
About Dollar: 10.0 /10
Like: The staff was super friendly and the facility and car we're both really clean.
Dislike: My car had a vibration, but other than that, everything was great!

J.Walsh

View more >
Economy | Chevrolet Spark or similar
Dollar
Boston Logan International Airport(BOS)
Boston
United States
Reviewed: Tue, May 1, 2018
“More money than expected”
About Dollar: 8.2 /10
Like: Fast friendly service
Dislike: That I bought insurance when I didn’t need it, the extra money I didn’t have to spend. Left my sunglasses in the car, hopefully able to get them back?
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Economy | Hyundai Accent or similar
Dollar
Portland International Jetport(PWM)
Portland Maine
United States
Reviewed: Fri, Oct 27, 2017
“Good”
About Dollar: 8.4 /10
Like: Didn't try to up sell. Very quick pick up and drop off.
Dislike: Windshield hadn't been cleaned on the inside in a while....but this was minor.

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