long wait, poor car, £650 bill for a windscreen chip

QEEQ provided excellent service, and all issues were communicated smoothly. The rental company was also good. The car had some scratches on the glass and body during pickup, but taking photos for records was sufficient.

Satisfied

This rental company truly operates 24/7; even in the middle of the night, several staff members are on duty, and you can pick up or drop off the car as well as arrange airport transfers at any time. Returning the car was handled efficiently—once the vehicle inspection was completed with no issues, the process was wrapped up quickly. The car I picked up was well-maintained, with no mechanical or maintenance problems. However, the vehicle's feature setup was a bit lacking. Our Subaru XV had ACC cruise control, lane departure warning, and automatic wipers and headlights, but no reverse parking sensors, which made reversing somewhat inconvenient. Additionally, adding an extra driver at the rental location required an additional fee of 990 NOK per person per day, which was quite expensive. That said, considering the local cost of living, the service provided was worth the price. The core experience was excellent, and the minor issues were secondary.

There were staff holding signs at the airport arrival hall. We took a shuttle bus to the off-site rental location, which was a 10-minute ride. The car pickup process was quick.