Car was very new and perfectly clean. Counter at pick-up had a computer glitch which caused a bit of delay, but nothing major to fuss about.
All in all a good experience.
About QEEQ:10.0/10
Very smooth and easy to make the booking online. Excellent price options as well.
Waited well over 4 hours upon pick up. Customer Service was very bad from the get go , very rude . Had no customer service skills what so ever , refused to listen to us . It wasn't until my daughter rang head office and a new customer representative started their shift that things finally started progressing.
About QEEQ:10.0/10
Was very easy , definitely would recommend this site to family and friends
Europcar were good, although I was charged an international money transfer fee which I don't recall being in the contract. The vehicle was new, but a software glitch produced an airbag warning sign on the dashboard. The car itself was very basic and Mitsubishi really need to upgrade their "clunker" engines.
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Customer Service
Very good! Will use again!
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