At the end of it I feel like I’m walkinh into a trap set by Europcar after enticing me with attractive discount.
Even after paying for full coverage using QEEQ platform. The counter staff refuse to recognize and insist that I have to took up full protection with Europcar. The rate for Europcar protection is almost same as the car rental. End up I have to pay double.
Upon returning the vehicle, they charge me extra 1 day because I’m late by 32 minutes but they took more than 30 minutes to process my picking up. I don’t have proof when did I actually get my car but I’m quite sure when I get my car it’s over 9:30am but their system says my pickup time is 8:59am. And my return time they set at 9:31am. Just 32 minutes and I have to pay the full day of rental plus Insurance !!
Lesson learnt, be very very careful with Europcar. They will find all means to charge you and maximize their profit
About QEEQ:10.0/10
QEEQ has been helpful. After I complain about the insurance, the process a special discount for me but that is not enough to offset what I have to pay overall.
Reply by Qeeq: We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. If you would like to appeal refund for the extra day, please kindly reply our email to advise us. Thank you for your understanding.
Counter staff were very good, polite and helpful. Had an issue when I returned the car full having paid for a tank of fuel in collection. Took several attempts until my money was refunded.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Walking into a trap set by Europcar
Relevant Reviews on Europcar Manchester Airport
Lesley Chesterton
-
-
-
-
View more >Darren OBrien
-
-
-
-
View more >D.Quigley
-
-
-
-
View more >-
-
-
-
View more >F.Ghotouk
-
-
-
-
View more >