Fue satisfactoria

They require you to buy insurance, and you can't pick up the car without it. Furthermore, if there are any issues, they make it difficult to dispute. I showed two credit cards, and they deliberately chose the one that had been active for less than a year. When I complained to the car rental platform, MEX Rental Company ignored my complaint citing a credit card discrepancy. So, if you choose MEX Rental Company, you need both courage and luck!

The staff was very friendly and professional. The process took about 15-20 minutes, which was acceptable.

They wouldn't allow me to rent a car with my Chinese driver's license and a notarized translation. Instead, they charged me an extra $6 per day for a special waiver, costing me an additional $42. Probably because the price was lower, there were a lot of people picking up cars that day. It took about 40 minutes to complete the paperwork, and then another half hour to actually get the car. Overall, it was a very poor experience, and I won't choose this company again.

Waited a long time customer service sucked over charge me for everything! I was charged $200 more for a car and service was absolutely terrible never again will I use this garbage service!!

Great car at an amazing price. Car rental staff at both drop off and pick up were very friendly and helpful.