I booked Skoda Octavia two wheel drive. Since the vehicle was not available, Suzuki S cross four wheel drive was given during pick-up. The staff convinced us that four wheel drive is better and that the vehicle is upgraded free of cost. It made us think that we are getting a better vehicle. But it turned out that's not the case. A two wheel drive would have been more than enough for our journey. Also since we had taken a four wheel drive car, it impacted the mileage and so we had to spend a lot more on fuel. Other than that we did not face any issue. The vehicle was given in good condition. It was good to drive.

Qeeq offers car rental and insurance at the cheapest price. The customer service is also top notch.

After getting off the plane, I called them and waited for an hour to be picked up. When they arrived, they said they only pick up the driver, and others had to wait. It took another 10 minutes to reach the car rental shop where six people were already waiting. The process was so slow because they were constantly trying to sell insurance! If you don't buy their insurance, they charge a 2700 euro deposit. I mentioned I have third-party insurance, but they kept insisting it didn't cover this or that. Anyway, I was forced to buy insurance for 111 euros. The car I received was dirty, had been in multiple accidents, and the right mirror was cracked. It took 3 hours to finally meet my team. The worst part is that the car was very hard to drive; you had to press hard on the pedal to get to 80 km/h. The car had over 100,000 kilometers on it, and the reverse camera was barely visible.

Excellent service of shuttle from and to airport, easy and fast on deck, car as I expected.

The clerk at the counter insisted that we needed to purchase insurance even though I was pretty sure I already had. After picking up our car and heading to our destination I looked back through my e-mails and have an e-mail that states "avoid buying additional insurance at the counter" with a receive and proof of insurance. Upon returning the car, and bringing this, and the e-mail, to their attention they told me too bad and they would not refund me my 250+ USD. The car was great, customer service was horrible.

Good price, good service, good car, no hidden costs.

Enjoyed free diamond reservation as a Christmas gift. Totally worthed