Avoid IceRental 4X4

The shuttle service right at the airport entrance is extremely convenient, and there is a drop-off service to the airport. The service is truly excellent. The provided studded snow tires ensured no slipping throughout the trip, whether on snowy, rainy, or regular roads. Very safe. It was my first time driving a hybrid car, and since I couldn't hear the engine, I thought the car hadn't started. The staff ended up laughing at me for that.

Great! The company upgraded my originally booked car model to a better one. The tires are thick tread anti-slip ones. The pickup location is seven kilometers away from the airport, which is a bit far, and the timing was inconvenient, so I had to wait for a while.

The clerk at the counter insisted that we needed to purchase insurance even though I was pretty sure I already had. After picking up our car and heading to our destination I looked back through my e-mails and have an e-mail that states "avoid buying additional insurance at the counter" with a receive and proof of insurance. Upon returning the car, and bringing this, and the e-mail, to their attention they told me too bad and they would not refund me my 250+ USD. The car was great, customer service was horrible.

Everything was great, besides the pick up at the airport.. We did have to wait a long time and it wasn’t very clear of we were in the right area.. We were told we missed the driver but we were right at the pick up location

Great value and overall experience!