Although this Enterprise car rental company is cheap, it is very unreliable. Two rentals ago, I booked a B-class station wagon and received an A-class Focus station wagon instead. The last rental was even worse; they told me there were no cars available when I arrived at the store. So far, Zuzuche has not given me a satisfactory response.

The process of picking up and exchanging the car was very quick, and the staff was nice. However, they replaced the original A4 with a Toyota. The staff explained that all their Audi cars are manual, and only Japanese cars are automatic. It's not a big deal, but we specifically chose automatic on the Zuzuche.com website. If there are no Audis available, then just list Toyota. Don't say they are the same group of cars; the power and driving experience are totally different, anyone who's driven both knows this. It feels like a bit of a rip-off. Additionally, the cross-border fee is 6 euros per day, not capped at 50 euros as stated on the Zuzuche.com website.

The store is quite small, but the customer service representative was nice. Initially, it was promised that the car would be provided with a full tank of fuel, but it turned out to be only 1/3 tank that we had to buy. Also, the Audi A4 model was replaced with a Nissan Qashqai.

The guy at the counter said there were no manual cars available, so he upgraded me to an automatic. After completing the paperwork, he personally took me to the car and explained all the road signs.

Everything perfect.

Everything perfect.