Delighted that, due to a delayed flight home, we could extend our rental by 2.5hours at no extra charge. Only issue was on collection we were not asked to sign anything so this had to be done at the collection garage.

Not aware of price drop protector

I was pleasantly surprised at how quickly we were in and out. Fox tried to sell additional insurance but we did not accept it. Car had a long scratch on it but it was noted prior to us leaving TPA.

The tires were low and back seats kept falling down.. main problem was that the fob didn’t always work leaving me unable to unlock the car.. I was traveling alone so the thought of being stranded was a bit worrisome.. I stoped locking the car...

Not teally

The man that checked us in lied to us about the cost of tolls to get us to buy the sun pass and lied about the mileage per gallon by twice what it was. Spoke to manager he said I could get a discount next time but that didn’t help me get my money back

No I didn't receive the jeep that was made with our reservation. The line was horrible and they only had 7 vehicles left when we got there. They said it didn't matter if we all had reservations or not and that their policy is first come first serve. It was the worst experience I have ever had renting a car. I will NOT ever or refer Fox Rental to anyone!!!!!