We had to organise our own movements from the airport to the Jucy pickup point as there was no room in the transfer vehicle?. Excuses were made but we spoke to another worker who suggested they are just lazy!. That, I believe.
Reply by Qeeq: We are sorry to learn you had very unhappy experience with the car hire company. We will forward your complaint to them and require them to improve their service. If you need any assistance, please kindly feel free to contact with us. Thank you for your understanding. Have a great day!
Car was beaten up with lots of scratches and dents. Depot was a long way from airport and the shuttle's timing wasn't good, ie a lot of flights are quite early but the service doesn't start until around 8.30-9 I think
Decription of vehicle should change from Fiat Punto to Hyundai Accent as there were no Fiat Puntos visible at all
About QEEQ:9.0/10
no magic..infact price went up when I first booked..service was terrible after I replied about taking credit card photo and booking was cancelled by QEEQ even after I replied ..the system generated emails need to be reviewed and re-looked so first time customers can understand better
The car was quite old but anyway the price is cheap. What you pay is what you get. Upon arrival, I tried to call the hotline several times for airport pick-up but no luck, I had to take uber to go to the location and pay $34, it was quite disappointing at the beginning but after raising the concern with the staff, they arranged reimbursement for the same so all good in the end. The staff are professional and accommodating.
Definitely a budget operation. All the cars I had the opportunity to hire had plenty of knocks to them. If you are used to premium car hire operators with new, good condition vehicles Jucy may not be the best choice for you.
About QEEQ:10.0/10
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Will look around next time.
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