Jucy, Cairns Car hire

3% OFF

Best price car hire
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Jucy - Cairns Information, Car hire Instructions & Policies

Address

55 Dutton Street, Portsmith

Telephone

1800 150 850

Pick-up Instructions

The Jucy - Cairns car hire location is located out of the airport

Here’s what you need to do to get yours during our business hours: Once you’ve got your luggage, give us a call on 1800 150 850. Press 1 and follow the prompts, to book your spot. For both the domestic and international terminals, exit the airport and follow the signs to the courtesy coach pick up area. If you’re already in town, it’s approximately $10 in an Uber, or you can reach us on foot in about 20 minutes. JUCY currently has all after hours pickups suspended- you must collect the vehicle the during office hours

Drop-off Instructions

AIRPORT DROP OFF Drive your car rental to our JUCY Cairns branch at 55 Dutton Street, Portsmith. We recommend adding a 45-minute buffer to your journey time. If you’re heading to the airport, hop on our next free shuttle ride. Our last bus leaves at 3.30pm on weekdays and 1.30pm on weekends.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -14:00	09:00 -16:00	09:00 -16:00	09:00 -16:00	09:00 -16:00	09:00 -16:00	09:00 -16:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

22 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Kangaroo Island, Magnetic Island, Bruny Island, Phillip Island, Churchill Island

In terms of travelling there, most of the roads are sealed however there are areas where the roads are unsealed and we have some rules you need to be aware of if you do take your JUCY wheels there. If you take your vehicle on any off-road activities or conditions, including on any unsealed road (being a road not sealed with a hard material such as tar, bitumen or concrete) then our excess reduction cover does not provide cover should anything happen. Off-road conditions include: fire trails, beaches, sand, tracks, fields or paddocks. The only exception to this is reasonable use of access roads to recognized commercial campgrounds. To find out more, refer to the terms and conditions. If there is any damage incurred to the vehicle on the ferry, our excess reduction cover stands void.

Must-not:

Taking rental cars to the Australian islands that are not listed in Free of Charge is not allowed.

Excess

Collision Damage Waiver Excess:

AUD 3000

Third Party Liability Insurance Excess:

AUD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.2 km from Cairns Airport

Railway Stations

0.4 km from Cairns Railway Station

Hotels

0.3 km from Mid City Luxury Suites

0.3 km from Cairns City Apartments

0.3 km from Il Centro Apartment Hotel

FIND ME A CHEAP RENTAL

Map view of Jucy Store Location

coordinates: -16.9285655 145.7743695

Guest Reviews

Total points： 7.4 / 10 Good

Vehicle condition: 6.6
Vehicle cleanliness: 7.6
Spaciousness: 7.7
Counter staff: 8.1
Pick-up location: 7.1
Drop-off location: 7.5
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

P.Kelly
Cairns
9 /10 Excellent
Reviewed: Friday, November 22, 2024
Excellent valve Great staff
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A.Maaso
Cairns
8.3 /10 Very good
Reviewed: Friday, November 22, 2024
There was some confusion if I was covered with insurance or not, and my card had a $3000 reservation for a week. But aok in the end.
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K.Kumar
Cairns
7.7 /10 Good
Reviewed: Friday, November 22, 2024
Nopes. Old car for 4 days with unusual sounds at times made me feel scared.
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Anonymous
Cairns
7.7 /10 Good
Reviewed: Friday, November 22, 2024
Definitely a budget operation. All the cars I had the opportunity to hire had plenty of knocks to them. If you are used to premium car hire operators with new, good condition vehicles Jucy may not be the best choice for you.
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Samantha
Cairns
7.7 /10 Good
Reviewed: Friday, November 22, 2024
The car was quite old but anyway the price is cheap. What you pay is what you get. Upon arrival, I tried to call the hotline several times for airport pick-up but no luck, I had to take uber to go to the location and pay $34, it was quite disappointing at the beginning but after raising the concern with the staff, they arranged reimbursement for the same so all good in the end. The staff are professional and accommodating.
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Anonymous
Cairns
9 /10 Excellent
Reviewed: Friday, November 22, 2024
Great service, car was ready including child seats by the time payments where completed! Friendly staff. Child seats rather expensive, 2 seats cost as much as the car itself...
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Ron D
Cairns
6 /10 Average
Reviewed: Friday, November 22, 2024
Decription of vehicle should change from Fiat Punto to Hyundai Accent as there were no Fiat Puntos visible at all
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R.Moulton
Cairns
9 /10 Excellent
Reviewed: Friday, November 22, 2024
They tried to sell us their insurance.
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C.Noble
Cairns
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Great getabout for 4 of us and our luggage - easy pick up and great staff
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Anonymous
Cairns
8.7 /10 Very good
Reviewed: Friday, November 22, 2024
The hire car was a little beaten up but it didn't cause any issues during the hire. Definitely needed a wheel alignment - the car would casually veer left without correction.
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Anonymous
Cairns
6 /10 Average
Reviewed: Friday, November 22, 2024
Best to bite the bullet and go with a tier 1 rental company. By the time you travel to the depot and pay for insurance, you're better off hiring a car based at the airport.
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Anonymous
Cairns
7 /10 Good
Reviewed: Friday, November 22, 2024
We had to organise our own movements from the airport to the Jucy pickup point as there was no room in the transfer vehicle?. Excuses were made but we spoke to another worker who suggested they are just lazy!. That, I believe.
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gary bean
Cairns
9 /10 Excellent
Reviewed: Friday, November 22, 2024
staff you had at cairns depot were excellent car was clean
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b.roberts
Cairns
7 /10 Good
Reviewed: Friday, November 22, 2024
after hours service could be better
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Anonymous
Cairns
5 /10 Average
Reviewed: Friday, November 22, 2024
Car was beaten up with lots of scratches and dents. Depot was a long way from airport and the shuttle's timing wasn't good, ie a lot of flights are quite early but the service doesn't start until around 8.30-9 I think
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A.Champion
Cairns
2.3 /10 Poor
Reviewed: Friday, November 22, 2024
Terrible experience, car was extremely dated with over 140,000kms on it. Panels looses, car drove terribly and had a constant tick. When I arrived constant expectations that I pay more and put more money on hold. All in all the car was a piece of sh#t that wouldn’t be worth more than $2000. Staff not helpful and will never use Jucy again.
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