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+44-2035140670
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+81 3-4578-4029
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8401899051
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8401899051
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Search for Hertz Car Hire in Dubai

Disappointing service from Hertz

Reviewed: Tue, Nov 8, 2022
About Hertz: 8.0 /10
Even though the staff at the counter at the terminal and the staff at car delivery were friendly, I was disappointed with two aspects. First, I booked a hybrid car, and the staff member mentioned that since I came about one and a half hour early they will not have the car. So I got a normal gasoline car instead. Secondly, the vehicle took more than half an hour to arrive at the delivery station after I reached there, which is totally unacceptable. By the time I received the vehicle, it was only 30 minutes before my original booking time, so there was no reason not to have the exact car I booked. I think they did not have the type of vehicle anyways. I was disappointed with the service. it was not what I expected from a reputable agency like Hertz.
About QEEQ: 10.0 /10
Great service. I would like you to take my issue with Hertz as I did not get the service I paid for.
Reply by Qeeq:
We are sorry to learn you had unsatisfied experience. Could you please kindly send us your rental agreement and final invoice so we can better assist you? Thank you for your understanding and help.
Corolla Cross Hybrid-hybrid image
Hertz
DUBAI AIRPORT(DXB)
Dubai
United Arab Emirates
Standard Crossover | Corolla Cross Hybrid-hybrid or similar

Relevant Reviews on Hertz Dubai Airport

Payne Camilla

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Hertz
DUBAI AIRPORT(DXB)
Dubai
United Arab Emirates
Reviewed: Wed, May 8, 2024
About Hertz: 6.0 /10
Unsatisfactory

Hubery Silas

View more >
Hertz
DUBAI AIRPORT(DXB)
Dubai
United Arab Emirates
Reviewed: Wed, Jan 3, 2018
About Hertz: 10.0 /10
The car rental company is very good.

Rex Hearst

View more >
Hertz
DUBAI AIRPORT(DXB)
Dubai
United Arab Emirates
Reviewed: Sat, Mar 2, 2019
About Hertz: 4.0 /10
The car pickup process at Dubai airport was chaotic. Someone drove the car over and immediately let us drive off without a proper place to inspect the car thoroughly! As we were about to leave, we suddenly noticed a phone ringing continuously. It turned out to be a work phone left in the car, and they asked us to return it! Such incidents! Bad review!

James Whitman

View more >
Economy | Suzuki Swift or similar
Hertz
DUBAI AIRPORT(DXB)
Dubai
United Arab Emirates
Reviewed: Fri, Jan 25, 2019
About Hertz: 4.0 /10
① I rented a Honda Accord but got a small Kia SUV instead, which is not the same class. ② They added a damage insurance fee of around 3000 RMB without informing me. After I refused and discovered it, they required a 6000 RMB deposit, saying it would not be refunded for any damage. After communicating with Zuzuche, they told me I did not need to buy the insurance, and in case of any issues, they would reimburse me after I paid first. ③ When checking the car for scratches, they almost used a magnifying glass.

View more >
Small SUV | Toyota corolla cross or similar
Hertz
DUBAI AIRPORT(DXB)
Dubai
United Arab Emirates
Reviewed: Fri, Jan 5, 2024
“Easy-Breezy”
About Hertz: 9.0 /10
Quite busy but rental draw and return went smoothly.
About QEEQ: 10.0 /10
Topnotch rental company.

Pay for Car Rentals with Crypto

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