average

J.Chiu

Thailand

Reviewed: Wed, Nov 9, 2022

About Keddy by Europcar: 6.0 /10

On return, staff was not sure about the damages the car already carried, and asked me if it was new. I had to load up photos takens during pick up to show the damage was already there. this would be a dispute had i not taken pictures as proof. Rear wind screen is covered with a film that made viewing unclear.

About QEEQ: 8.0 /10

Reply by Qeeq:
We are sorry to learn you had very unhappy experience with the car hire company. We will forward your complaint to them and require them to improve. If you need any assistance, please kindly feel free to contact with us. Thank you for your understanding. Have a great day!

Economy | Mitsubishi Mirage or similar

5 day rental

Relevant Reviews on Keddy by Europcar Phuket International Airport

Broderick Lambert

Thailand

1 days rental

Reviewed: Mon, Feb 26, 2024

About Keddy by Europcar: 10.0 /10

Arrived at midnight, completed paperwork and got the car in about 20 minutes. Very convenient and highly recommended.

About QEEQ: 10.0 /10

Ivan Keppel

Thailand

1 days rental

Reviewed: Tue, Jul 18, 2023

About Keddy by Europcar: 4.0 /10

First, I reserved three days through the app paying 500 yuan. Upon arrival at the store, I upgraded to full insurance which cost almost 100 yuan per day, totaling 300 yuan. Additionally, since the person paying and the driver were not the same, there was an extra handling fee of 120 yuan. The overall cost was 920 yuan for 3 days, averaging 307 yuan per day. Then I asked customer service and they said the upgrade could not waive the basic insurance. Yes, I am that fool. I won't rent from here again; it's too expensive. It's much cheaper to rent directly from the corresponding rental company.