Amazing

Didn't inspect the car in advance; tires were worn out. They only changed the tires the next day after I requested it. Gave me a Vios as a replacement for a day and still asked for fuel costs. Couldn't return the car at klia2, had to go to the rental office in klia. What a terrible company!

The staff were attentive and enthusiastic.

We scheduled to pick up the car at 8:00 AM, but didn't see any staff until 9:40 AM. We got the car and completed the inspection at 10:12 AM, waiting like fools for nearly 2 hours. When the tire burst on the highway, we asked the staff on WeChat for a solution, but they were uncooperative and told us to contact someone else. The problem was that the contact number they gave us didn't work! Finally, we had to contact the customer service of the rental platform. The only good thing was that the car was relatively new.

The car is in tip top condition. The pick up was very smooth. The dealer is very friendly. Instructions are very clear. Handover process is exceptionally great.

Encounter tyre punctuated and staff assisted us with top-notch customer service! Keep up the good work!