Very efficient. Even if you arrive outside business hours, there will be staff waiting for you. The self-driving experience in Kota Kinabalu is also very good, much better compared to Kuala Lumpur. If you're in Malaysia and want to try right-hand driving, I still recommend going to Kota Kinabalu.
Satisfied with the service. The on-site process was quick. The vehicle's exterior was checked in advance. Although the car was an older model, the most important thing was that the interior was clean.
“The car I rented was old, but I had no problems with the customer service and the way it ran.”
About SURIA:7.0/10
They don't have an office at the airport, but when I called they responded immediately. The return process went smoothly, although it was in the airport parking lot outside of the office's business hours. The car was a Toyota VIOS with over 80,000 km on it. There were some minor scratches on the exterior, and the interior was not necessarily clean, but there was plenty of luggage space and cabin space, and the car ran smoothly without any trouble.
About QEEQ:10.0/10
QEEQ.COM's reservation site was very easy to use and I was able to smoothly reserve a car that met my needs.
“Picking up and dropping off went smoothly, and although the car was old, it was well maintained.”
About SURIA:7.0/10
When I arrived at KLIA2, I called and a staff member came to pick me up at the arrival gate. A message about the lending procedure was sent to my smartphone the day before, and it was easy to understand.
About QEEQ:10.0/10
The drop-off location was KLIA, but it was easy to understand as images and directions were sent to me in advance via WhatsApp. The staff was also very responsive when I dropped the car off.
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