Reply by Qeeq: We are sorry to learn you had very unhappy experience with the car hire company. We will forward your complaint to them and require them to improve the vehicle condition. If you need any assistance, please kindly feel free to contact with us. Thank you for your understanding. Have a great day!
“카운터직원 설명에 따라 전체보험을 들 수 밖에 없어서 비용이 생각보다 많이들었지만 이 차는 열흘 동안 말썽 한번 부리지 않았고 멋진 로키를 여행하도록 도와준 고마운 동반자였습니다.”
About Budget:8.0/10
픽업 카운터 직원은 그다지 친절하지 않았고 전문성도 좀 떨어져 보험 관련 질문에 속시원한 답변을 들을 수 없었습니다. 차에 네비가 장착되어 있냐고 물었더니 그렇다고 했지만 실제론 없었습니다. 하지만 계약한 Hyundai Elantra 대신 받은 Infinity 차는 트렁크가 좀 작은 점을 제외하고는 매우 좋은 차였습니다. 승차감도 좋고 여러가지 안전장치도 있고. 전반적으로 만족합니다.
“Mauvaise surprise sur le coût réel de la location avec surplus au moment du retrait du véhicule”
About Budget:7.0/10
Des frais supplémentaires au moment du retrait du véhicule, avec des explicitations pas très claires. Du coup notre tarif de location peu élevé au départ a doublé. Par exemple, on nous fait payer un plein d'essence entier, même si on loue une voiture pour moins de 48h pour faire juste quelques kilomètres dans le coin, une façon peu honnête d'encaisser beaucoup d'argent. Imaginez ce gain multiplié par des milliers de voitures louées !
Alors que sur tous les lieux touristiques, nous avons rencontré des personnes parlant aussi le français (langue du Québec, province canadienne), chez Budget, personne ne parlait le français.
“Voiture réceptionnée moyennement propre. Mais bon service et voiture de qualité.”
About Budget:8.7/10
La dame au comptoir très pressante et ne prend pas le temps d expliquer correctement les options qu elle propose.
About QEEQ:8.0/10
Réservation simple.
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