CALGARY AIRPORT CAR RENTAL REVIEWS

Very convenient and efficient! Calgary Airport.

It took an hour to wait in line to process the paperwork during peak hours.

Everything went smoothly.

Really responsible staff — I lost something and they helped me track it down. I’ll definitely rent here again next time.

No sneaky add-ons or forced extras at all.

Good service attitude.

They do try to upsell you a bit—suggesting a bigger car, pricier insurance, prepaying fuel and so on—but they’re not pushy about it. Just say no to everything if you’re not interested and it’s fine.

Super happy with the whole experience from start to finish.

The line was really long, but the staff stayed super friendly and helpful the whole time.

I actually asked to upgrade to the new Q5 myself, cost about an extra 100 RMB per day, which felt quite reasonable. It had assisted driving, a huge gas tank, smart headlights, and quattro AWD. On a full tank you can easily do around 800 km. In five days we covered Banff, Yoho, and Jasper with zero stress. Banff National Park is definitely worth a second trip. Just keep in mind rental cars will always have a few minor issues—just mark them down and take photos and you’ll be fine. The first black Q5 they gave me had a problem with the buttons, so they switched cars for me, which took a bit of time but wasn’t a big deal.

We ended up with a bright red brand-new car that looked great and felt really roomy and comfortable to sit in.

We got a brand‑new bright red car and it looked amazing. The interior was really spacious and felt super comfortable to ride in.

Very good.

As soon as I handed over my reservation, the guy (with a strong South Asian accent) told me there were no Camrys left and he’d have to give us a similar car. Since Banff is a mountain area, we asked if there were other options, and my wife picked a reliable German-made VW SUV with 4WD. It cost us over 300 CAD extra, but the car condition, driving experience, passenger comfort, and space were all excellent. I’d recommend adding GPS navigation to the rental!

The return process was very considerate, and the staff patiently guided us despite the crowded parking level.

The staff provided excellent service, explained all traffic rules in detail, and the car was clean and easy to drive.

The service was great, they provided a Chevrolet.

The staff at the counter were polite, but their heavy accent made communication a bit tricky even with the help of a translation app.

Super convenient and really good value for money.

Overall, the whole rental experience was super smooth. The staff were really friendly and professional, and both pickup and return were quick and easy with almost no waiting at all. The car was in great condition, very clean, and I didn’t run into any issues while using it.