I paid a deposit via WeChat on the platform to book the car, later purchased the highway ETC from the rental company, and when returning the car, I discovered additional hidden fees. Honestly, it's hard to figure out how they calculate costs.
Car was exactly as ordered and perfectly clean inside and out. Counter staff extremely efficient and friendly. I am happy that they will rent to an 'older' driver with no apparent penalty!
Not really an issue for Avis, but there was quite a wait for the shuttle from the terminal and it was crowded but it was Friday afternoon - and the return to the terminal was fine.
About QEEQ:10.0/10
I was pleasantly surprised how efficient this was as it was the first time I have booked through QEEQ.com
A different type of car was provided but it was still the size required, so fine with us. The car was clean on the inside but hadn’t been washed on the outside. The car was damaged upon collection and therefore we had to go back into the airport terminal to report this, which wasn’t ideal after a long flight landing late at night. The assistant was trying to sell additional extras that we did not require and even added on roadside assistance which we did not request, however upon contacting Avis customer services it has been agreed that this will be refunded. Luckily we got to the front of the queue, otherwise there would have been a long wait for collection.
About QEEQ:10.0/10
I was a bit worried about using Qeeq but found I had no need to worry. The price was the best I could find on the internet, included all the insurance etc necessary and we had no problems.
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