The time spent on picking up the car was longer than expected. We waited for almost an hour to get our car.

Didn't quite understand how the third party insurance from AXA work. Was surprised when I was told that I had to pay the excess of up to $6000 upfront if any accident occurred during my trip. I thought the claim process should be between AXA and Budget and should not involve the user

All good, clean car, good experience

I did not deal with any Budget staff, I had to pick up the car from the Avis desk.

I was a bit annoyed that they cancelled my original booking just a couple of weeks before I was due to travel, it had been booked for month, this meant it cost me an extra £300 over the original price/

very good service

give more coupon and promotion

Like: Car type as per stated, in tip top condition and low mileage. Highly recommended!