easy process

Best rental I have ever been to.

Rental fee is way cheaper than others, but car condition is as good as others or better. Accessing pickup location from the airport is a bit tricky. You need to take airport shuttle to Rental hub, and then call Routes office for another shuttle to the pickup location. It takes easily over 30 min. It is still worth taking time for pickup because the deal is so good. Also direct shuttle service from the dropoff location to the airport is provided after returning a car.

Three people including myself were all told the car they rented wasn't available and were given larger gas guzzlers or told after waiting an hour that they could return to the airport and find another service. It is not a shuttle away from the airport, but multiple shuttles away which is deceiving and complete BS.

Picked up 12:30 am after flight delays and staff was still there from airport to location and I was driving away in 30 minutes

Online Cost was extremely competitive

I was up graded to a Sarah jeep. I got 30 mile away and could no longer keep the jeep on the road. The front end had a problem. Even over the smallest bump it would shake uncontrollably. I called the office and was told they could not bring me another car. I should drive back slowly with my hazard lights on. I did what I was told, however I did not feel safe. I was given a car to replace the jeep. this company dose not check out there cars before they defend them. I know this for a fact. I brought back my car and it was immediately resented while I was waiting for the shuttle bus.