it is off site to the usual rental area but they are great and send a shuttle to collect you and drop you off at the airport. otherwise easy to deal with
About QEEQ:8.0/10
good to deal with - only issue is clarity in booking. please make it clear what insurance is required so that it can clearly be purchased with the booking. please also include the tolls option so people are aware
The shuttle pick-up location is slightly different from what is stated in the print out. They print out says 'Door 3' when it should be 'Station/Pillar 3'. Otherwise everything was awesome!
Ended up with a Jeep Wrangler Sahara. Only other choice was a Dodge Durango. We preferred to have a smaller vehicle for better gas mileage. The Jeep was “cool”, but buffeted a lot in the wind on the freeway. And it only got 19 mpg. Routes did compensate us with a half tank of free gas, as we complained and requested such upon accepting the car.
The whole third party booking was a bit confusing. Instructions for pickup were not real clear. Routes definitely pushes add ons, insurance, i-pass, etc.
I was up graded to a Sarah jeep. I got 30 mile away and could no longer keep the jeep on the road. The front end had a problem. Even over the smallest bump it would shake uncontrollably. I called the office and was told they could not bring me another car. I should drive back slowly with my hazard lights on. I did what I was told, however I did not feel safe. I was given a car to replace the jeep. this company dose not check out there cars before they defend them. I know this for a fact. I brought back my car and it was immediately resented while I was waiting for the shuttle bus.
Like: Didn't have to wait too long for the ride at the airport. The staff was very proficient and did not upsell anything. I had a great experience. Will choose them again.
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