Average

The car was a bit of a up grade which was unexpected but good. Staff were courteous and help full. Still waiting on my deposit return but I am sure it will come as vehicle returned in same condition as picked up and tolls or traffic infringements

Booking was easy and straight forward

The store was very busy when I went to pick up the car, but it was well managed and the staff were very friendly. By the time I got to pick up my car, the originally booked model was no longer available. After negotiating, the store manager upgraded me to a Porsche Cayenne for a small additional fee. After returning the car, I carelessly left my wallet in the car. Even though the staff had finished work, they delivered it to my hotel at around 11 PM and firmly refused to accept any service fee. Encountering such a good company and warm service in a foreign country, along with the beautiful scenery of Australia, made it all very worth it. I strongly recommend Aucar.

We booked Ford Focus, but got a better car (Toyota Camry), were quite happy about it. Pickup and return was very smooth.

Staffs are polite and helpful. Good car condition. Pick up and drop off car were easy, fast and smooth.

Like: Ask for a 7 seater they give a 9 seater.
Dislike: The pick up point hard to reach for a first timer in medlbourn.