I've rented cars several times in North America, and this was the worst experience.

First, they did not have a full size car. I ended up with a Honda civic which was too small. I had to spent a lot of time to convince the guy that I booked a full size car. Then with so many things going on, I forgot to ask my drivers license back before I drove away. I wish they could remind me. The vehicle was in good condition, its jut not what I booked

When returning the car, I had to find my own way to the airport from Iversta as they were closed, I paid additional cost of $18 for taxi, because the “free shuttle” wasn’t available at Iversta. I had a cell phone with me to call for a taxi, otherwise it would have been disaster.

Very good service.

Booked outside normal hours . The agent had to pick me up at 7: 00 but was late. Consider opening up earlier. I phoned two days early to tell tthe I would like to return the car two hours later which was ok. However hen I returned the car they were upset because someone was waiting for it. They admitted tht there were other similar cars on the lot.Why should I have to return it early if I was was paying for that day? Pick up at 7:00 and returned it at 4:00? Rental for 23 days.

Excellent service for the money

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